Terms of Service
Last Updated: October 5, 2025
Welcome to Fit Form. These Terms of Service govern your use of our website and fitness training services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
Contact Information
5-3 Hachiyamacho, Shibuya, Tokyo 150-0035, Japan
+81 90-3057-3251
info@altherwood.com
1. Agreement to Terms
By accessing and using Fit Form's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, please do not use our services.
These terms constitute a legally binding agreement between you and Fit Form. We reserve the right to modify these terms at any time, and such modifications will become effective immediately upon posting. Your continued use of our services after changes are made indicates your acceptance of the revised terms.
2. Service Usage and Access
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms of Service. Acceptable use includes:
- Accessing our website and services for personal fitness and wellness purposes
- Providing accurate and truthful information when registering or communicating with us
- Respecting the intellectual property rights of Fit Form and third parties
- Maintaining the confidentiality of your account credentials
Prohibited Uses
You agree not to engage in any of the following prohibited activities:
- Using our services for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems or user accounts
- Transmitting malware, viruses, or any harmful code
- Harassing, threatening, or abusing other users or our staff
- Using automated systems or bots to access our services
- Copying, modifying, or distributing our content without permission
Service Access Requirements
To access certain features of our services, you may need to:
- Be at least 18 years of age or have parental consent if between 13-17 years old
- Create an account with accurate registration information
- Have access to necessary technology and internet connectivity
- Comply with applicable laws and regulations in your jurisdiction
3. Account Registration and Management
Account Creation
When you create an account with Fit Form, you are responsible for:
- Providing accurate, current, and complete information during registration
- Maintaining and promptly updating your account information
- Maintaining the security and confidentiality of your login credentials
- Notifying us immediately of any unauthorized use of your account
Account Security
You are solely responsible for all activities that occur under your account. We recommend using a strong, unique password and enabling additional security features when available. You agree to accept responsibility for all activities that occur under your account, whether authorized or not.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms of Service or our other policies
- You provide false or misleading information
- Your account has been inactive for an extended period
- We reasonably believe such action is necessary to protect our interests or those of other users
You may also terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.
Multiple Account Policy
Unless explicitly authorized by Fit Form, you may only create and maintain one account per person. Creating multiple accounts may result in suspension or termination of all associated accounts.
4. Service Availability and Modifications
Service Uptime and Maintenance
While we strive to provide uninterrupted access to our services, we do not guarantee that our website or services will always be available or error-free. Our services may be temporarily unavailable due to:
- Scheduled or emergency maintenance and upgrades
- Technical issues or system failures beyond our control
- Internet service provider issues or network problems
- Force majeure events such as natural disasters or emergencies
We will make reasonable efforts to notify users of planned maintenance in advance when possible.
Feature Availability
Not all features and services may be available to all users. Feature availability may depend on your account type, subscription plan, geographic location, or other factors. We reserve the right to introduce new features or modify existing ones at our discretion.
Geographic Restrictions
Our services are primarily designed for users in Tokyo, Japan. Some features or services may not be available in all geographic locations. We reserve the right to restrict access to certain services based on your location.
Service Modifications and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes the right to:
- Update or change service features and functionality
- Modify pricing and subscription plans
- Change service availability or operating hours
- Implement new policies or requirements
We will not be liable to you or any third party for any modification, suspension, or discontinuation of our services.
5. Intellectual Property Rights
Content Ownership
All content available through our services, including but not limited to text, graphics, logos, images, videos, software, and training materials, is owned by or licensed to Fit Form and is protected by copyright, trademark, and other intellectual property laws.
License Grant
Subject to your compliance with these Terms of Service, Fit Form grants you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our services for personal, non-commercial purposes
- View and download materials for personal fitness use only
- Use training materials provided as part of your subscription
This license does not include the right to reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Copyright and Trademark Notices
The Fit Form name, logo, and all related marks are trademarks of Fit Form. You may not use these marks without our prior written consent. All other trademarks, service marks, and logos used on our website are the property of their respective owners.
6. Payment Terms and Refund Policy
Pricing
All prices for our services are listed in Japanese Yen and are subject to change. We reserve the right to modify our pricing at any time, but price changes will not affect existing active subscriptions until renewal.
Payment Processing
Payments are processed through secure third-party payment processors. By providing payment information, you represent and warrant that you are authorized to use the payment method provided. You agree to pay all charges incurred by you or on your behalf through our services.
Billing and Subscriptions
For subscription-based services, you will be billed according to your chosen billing cycle. Subscriptions automatically renew unless cancelled before the renewal date. You are responsible for providing current and accurate billing information.
Refund Policy
Refund eligibility depends on the specific service purchased and the circumstances. Please contact us to discuss refund requests. We will review each request on a case-by-case basis in accordance with applicable consumer protection laws.
7. Health and Safety Disclaimer
Important Health Notice: Our fitness training services are designed to support your health and wellness goals, but they are not a substitute for professional medical advice, diagnosis, or treatment.
Before beginning any exercise program, we strongly recommend that you consult with a qualified healthcare provider, especially if you have any pre-existing medical conditions, are pregnant, or have any concerns about your physical health.
By using our services, you acknowledge that you are participating in physical activities at your own risk. You assume all risks of injury or health issues that may result from participation in our programs.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Fit Form and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of our services.
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Fit Form and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms of Service, or your violation of any rights of another party.
10. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiations. If negotiations fail, disputes may be submitted to the appropriate courts in Tokyo, Japan.
For residents of the European Union, nothing in these terms affects your rights under applicable consumer protection laws.
11. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify users through our website or by email.
Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the modified terms, you should discontinue use of our services.
Questions About These Terms?
If you have any questions or concerns regarding these Terms of Service, please contact us using the information provided at the top of this page. We are here to help clarify any aspects of our terms that may be unclear.